Withdraw from contract
From this page you can exercise your right of withdrawal for an online order.
If you purchased as a consumer, you can use this function to communicate your intention to withdraw from the contract relating to your order, within the terms provided by law and the seller's terms of sale.
After submission, you will receive a confirmation email with a summary of the request, including the date and time of transmission.
Log in to your account to view your orders and select the products for which you wish to exercise the right of withdrawal.
Enter your order details to proceed with the withdrawal request.
After identifying the order, you will be able to select the products for which you wish to exercise the right of withdrawal and confirm the submission of the request. You will receive a confirmation email with the content of the request, including the date and time of transmission.
Nota: This function is used to communicate withdrawal from the contract. Instructions for the physical return of products, if required, will be provided by the seller in accordance with the applicable terms of sale.




